PRIVACY POLICY

Last updated: August 2026

1. Data Controller

The personal data collected through this website are processed by:

Data Controller: Iván Sánchez Rodríguez
Trading name: Easy Andalucia
NIF: 25605544N
Address: Avda. Andalucía 122 A, 11680 Algodonales, Cádiz, Spain
Email: hello@easyandalusia.com
Phone: +34 667 033 088
Website: easyandalusia.com

Easy Andalucia is responsible for the processing of personal data collected through this website and in connection with the services offered through it.

2. Personal Data We Collect

Depending on how you interact with our website, we may collect the following personal data:

• Name and surname

• Email address

• Telephone or WhatsApp number

• Preferred date and number of participants

• Information included in messages or requests for personalized experiences

• Booking and reservation information

• Payment-related information required to process a booking

When you make a booking through our online booking system, your booking and payment information is processed through Bókun, our booking platform and service provider.

We do not request or store your full payment card details directly through our website.

3. How We Use Your Personal Data

We process your personal data for the following purposes:

• To respond to enquiries and messages sent through our contact forms.

• To respond to requests for private or personalized experiences.

• To communicate with you regarding your enquiry or requested experience.

• To manage and process bookings made through our website.

• To provide the services you have booked.

• To contact you when necessary regarding your booking or experience.

• To comply with legal and accounting obligations.

• To protect our business and prevent fraudulent or unlawful activity.

We do not use the information submitted through our contact forms to send newsletters or promotional communications unless you have separately given your consent where required.

4. Legal Basis for Processing

Depending on the purpose, we process your personal data on the following legal bases:

• Pre-contractual measures: when you contact us to ask about a tour, request a private experience or make an enquiry before booking.

• Performance of a contract: when your personal data are necessary to manage and provide a booked experience.

• Legal obligations: when we are required to process or retain certain information under applicable legislation.

• Legitimate interests: where necessary to manage and protect our business, respond to enquiries, maintain website security and prevent fraud.

• Consent: where applicable and where your consent is legally required, such as for certain non-essential cookies or promotional communications.

5. Booking and Payment Services

Bookings and payments made through this website may be processed using Bókun, an online booking platform provided by Tripadvisor LLC.

Bókun may process personal data necessary to facilitate bookings, including booking details and payment-related information, in accordance with its own privacy policy.

For more information about how Bókun processes personal data, please consult its privacy policy.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which they were collected and to comply with applicable legal, accounting and tax obligations.

Enquiry data that are not connected to a booking will not be retained indefinitely and will be deleted when they are no longer necessary for the purpose for which they were collected, unless a longer retention period is legally required.

Booking and transaction information may be retained for the periods required by applicable legislation.

7. Sharing of Personal Data

We do not sell your personal data.

We may share or allow access to personal data with service providers that are necessary for the operation of our business, including:

• Bókun, for booking and payment management.

• Website hosting and technical service providers.

• Email or communication service providers where necessary to respond to your enquiries.

• Payment service providers involved in processing bookings.

• Public authorities, courts or other entities where disclosure is required by law.

These providers may process personal data on our behalf or independently where applicable.

8. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area.

Where personal data are transferred outside the European Economic Area, we will ensure that the transfer is carried out in accordance with applicable data protection legislation and that appropriate safeguards are in place where required.

9. Your Data Protection Rights

You have the right, subject to applicable legal requirements, to:

• Access your personal data.

• Request the correction of inaccurate or incomplete data.

• Request the deletion of your personal data.

• Request the restriction of processing.

• Object to certain processing activities.

• Request the portability of your personal data where applicable.

• Withdraw consent where processing is based on consent.

To exercise your rights, contact us at:

hello@easyandalusia.com

Please include sufficient information to identify your request.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe that your personal data have been processed unlawfully.

10. Third-Party Websites and Services

Our website may contain links or embedded services provided by third parties, such as mapping or booking services.

These third parties may process personal data according to their own privacy policies. Easy Andalucia is not responsible for the privacy practices of third-party websites or services that are outside our control.

11. Cookies

Our website may use cookies and similar technologies necessary for its operation and, where applicable, cookies requiring your consent.

Information about the cookies used on this website and how you can manage your preferences is provided through our Cookie Policy and cookie consent mechanism.

12. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction.

However, no method of transmission or storage over the Internet can be guaranteed to be completely secure.

13. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes to our services, website, legal requirements or data processing practices.

The latest version will always be available on this website.

14. Contact

If you have any questions about this Privacy Policy or how we process your personal data, you can contact us at:

Iván Sánchez Rodríguez – Easy Andalucia
Email: hello@easyandalusia.com
Phone: +34 667 033 088
Address: Avda. Andalucía 122 A, 11680 Algodonales, Cádiz, Spain